Last updated: October 29, 2026
1. Who we are
Sebring Car Wash, at 7515 Rawsonville Rd, Van Buren Twp, Michigan, is an unattended car wash with four self-serve bays, two touchless automatic units, vacuums, and a tire air compressor. This policy explains what information we collect when you visit the property, pay at our machines, contact us, or use our website at sebringcarwash.com.
We collect as little personal information as we need to run the business. We do not sell personal information.
2. Information we collect
| Source | What we collect | Why |
|---|---|---|
| Card payments at machines | Transaction date, time, amount, machine, last four digits and card type. Full card numbers go directly to our payment processor, Crypto Pay, and are not stored by us. | Process payments, refunds, and disputes |
| Cash payments | Nothing personal | — |
| Security cameras | Video and audio of the property, bays, vehicles, and license plates. | Safety, theft and vandalism prevention, damage claims, disputes |
| Claims, complaints, and refund requests | Name, phone, email, vehicle description, photos, receipt, and details you give us | Investigate and respond to your request |
| Phone calls, emails, texts, and Google messages | What you choose to send us | Respond to you |
| Our website | Basic technical data such as IP address, browser type, and pages viewed, through cookies or analytics tools such as Google Analytics | Keep the site working and understand traffic |
| Google reviews and listing | Your public review and profile name, as shown by Google | Respond to feedback |
We do not knowingly collect Social Security numbers, driver’s license numbers, or other government ID numbers.
3. How we use and share information
We use information only to run the car wash: taking payments, handling refunds and damage claims, keeping the property safe, answering questions, and improving our service.
We share information only with:
- Service providers who help us operate, such as our payment processor, equipment and camera vendors, website host, and accountant
- Our insurance company and attorneys, when a damage claim, injury, or dispute is involved
- Law enforcement or courts, when required by law, or to report theft, vandalism, illegal dumping, or other crimes on the property
- A buyer of the business, if the car wash is sold
We do not sell, rent, or trade personal information, and we do not use it for third-party advertising.
4. How long we keep it, and how we protect it
- Video: recorded over automatically after up to 15 days, unless saved for a claim, incident, or police request.
- Claim and complaint records: kept for up to 6 months after the matter is closed.
- Payment records: kept as long as tax and accounting rules require.
Camera recordings and records are kept on password-protected systems that only the owner and authorized staff or vendors can access. No system is perfectly secure. If a data breach affects your personal information, we will notify you as required by Michigan law.
5. Your choices, children, and contact
- Pay with cash if you prefer not to create a card record.
- Ask us to see, correct, or delete the contact information you gave us. We may keep records needed for an open claim, legal duty, or dispute.
- Cookies: you can block or delete cookies in your browser settings. The website may still work.
- Children: our website is not directed to children under 13, and we do not knowingly collect their information.
- Changes: we may update this policy. The date at the top shows the latest version.
Contact: Sebring Car Wash, 7515 Rawsonville Rd, Van Buren Twp, MI · 734-544-8444 · info@sebringcarwash.com